Rocklog Farm respects your privacy and is committed to protecting your personal data. This privacy statement explains how we collect, use, and disclose your personal data when you visit our website or use our services. We are also committed to complying with the Protection of Personal Information (POPI) Act of South Africa.
Collection and Use of Personal Data
We collect personal data when you make a reservation for accommodation or an event at Rocklog Farm or when you contact us through our website. This may include your name, contact information and any other personal information you choose to provide us. We do not collect any payment information apart from the amounts paid.
We use this information to provide you with the services you have requested, to communicate with you about your reservation or event, and to respond to any inquiries you may have. We may also use your information to send you marketing communications about our services or special offers, but only with your consent.
Sharing of Personal Data
We do not sell or rent your personal data to third parties for marketing purposes. However, with your consent, we may share your personal data with third-party service providers who help us provide services to you. We have no control over these service providers from using your personal data for any other purpose.
We may also share your personal data with law enforcement agencies, regulators, or other government bodies where we are required to do so by law or to comply with a legal obligation.
Photography and Media use
We reserve the right to capture video and photographic media of events in accordance with South African law. We might use this media for marketing purposes on our online platforms, including Facebook, Instagram and our website.
If you or any of your guests do not wish to be included in our marketing content, please let us know. We respect your privacy and will ensure that your request is honored.
Protection of Personal Data
We take reasonable measures to protect your personal data from unauthorized access, disclosure, or destruction. We have implemented appropriate technical and organizational measures to safeguard your personal data, and we regularly review and update our security practices to ensure the highest level of protection.
Under the POPI Act, you have the right to access, correct, or delete your personal data that we hold. You also have the right to object to or restrict the processing of your personal data, and the right to data portability.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
If you have any questions or concerns about our privacy practices or this privacy statement, please contact us at:
D735, Currys Post 3290
078 542 8662
Changes to this Privacy Statement
We may update this privacy statement from time to time. The latest version of this privacy statement will always be available on our website, and we encourage you to review it periodically to stay informed about our privacy practices.